Privacy Policy
Last updated: March 2026
Pool Safety Hub (“we”, “us”, “our”) operates the website poolsafetyhub.com.au. This policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Information We Collect
We collect the following types of information:
- Enquiry form data: Name, email address, phone number (optional), and message content when you submit an enquiry about a listed professional.
- Contact form data: Name, email address, phone number (optional), and message content when you contact us directly.
- Usage data: Anonymous analytics data including pages visited, browser type, and device information collected through standard web analytics.
How We Use Your Information
- To facilitate enquiries between you and listed pool safety professionals.
- To respond to your direct contact messages.
- To improve our website and services.
- To send confirmation emails related to your enquiries.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Listed Professional Data
Professional listings displayed on our website are sourced from publicly available Australian government licensing registers, including the Queensland Building and Construction Commission (QBCC). This data is a matter of public record. We supplement this with publicly available information from the Australian Business Register (ABR).
Data Storage and Security
Your data is stored securely using industry-standard encryption and hosted on servers within Australia where possible. We use Supabase for database hosting and implement row-level security policies to protect your information.
Cookies
Our website uses essential cookies required for the site to function. We do not use advertising or tracking cookies.
Your Rights
Under the Australian Privacy Act, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact Us
For privacy-related enquiries or to exercise your rights, contact us at hello@poolsafetyhub.com.au.